Family of four from Denmark
Booked two rooms in January for arrival April 3rd in Berlin.
When we arrived in Berlin, the receptionist found our booking right away, but said we were from Singapore and a company.
Very strange.
She also said that the two rooms had not been paid for.
(We paid immediately in January.)
We had to pay one more time.
We mentioned that the rooms were booked through Trip. com, but she said that the hotel had no agreements with such a booking entity.
When we got the rooms, it was on two different floors, so we couldn't enter our family and meet, as the card keys do not give access to other floors, incl. the elevator.
Family of four from Denmark
Booked two rooms in January for arrival April 3rd in Berlin.
When we arrived in Berlin, the receptionist found our booking right away, but said we were from Singapore and a company.
Very strange.
She also said that the two rooms had not been paid for.
(We paid immediately in January.)
We had to pay one more time.
We mentioned that the rooms were booked through Trip. com, but she said that the hotel had no agreements with such a booking entity.
When we got the rooms, it was on two different floors, so we couldn't enter our family and meet, as the card keys do not give access to other floors, incl. the elevator.
peanutss
夫妻/情侶出遊
雙人房
入住於2025年04月
訪客用戶
商務出差
雙床房
入住於2025年02月
PUIYI
好友出遊
單人房
入住於2023年06月
Feixiangdeconghuaer
商務出差
單人房
入住於2025年09月
しゃんしゃこ
好友出遊
入住於2024年02月
訪客用戶
家庭出遊
入住於2023年04月
訪客用戶
商務出差
雙人房
入住於2024年09月
訪客用戶
獨自出遊
雙人房
入住於2025年02月
waynezw
好友出遊
雙床房
入住於2025年08月
waynezw
好友出遊
雙床房
入住於2025年08月
peanutss
夫妻/情侶出遊 雙人房
入住於2025年04月
訪客用戶
商務出差 雙床房
入住於2025年02月
PUIYI
好友出遊 單人房
入住於2023年06月
Feixiangdeconghuaer
商務出差 單人房
入住於2025年09月
しゃんしゃこ
好友出遊
入住於2024年02月
訪客用戶
家庭出遊
入住於2023年04月
訪客用戶
商務出差 雙人房
入住於2024年09月
訪客用戶
獨自出遊 雙人房
入住於2025年02月
waynezw
好友出遊 雙床房
入住於2025年08月
waynezw
好友出遊 雙床房
入住於2025年08月